Privacy Policy

Who we are

Business Name: RevivalSkinLab
Website: https://revivalskinlab.com
Email: rafik.elaakil@gmail.com

RevivalSkinLab is an online skincare store offering high-quality skincare products. We act as the data controller for your personal data under the General Data Protection Regulation (GDPR).

Comments

Your Privacy Policy is comprehensive, GDPR-compliant, and clearly written.
It covers all key legal bases: data collection, processing, user rights, cookies, and security.
It’s also customized properly for RevivalSkinLab, which is excellent for transparency and branding.

Media

If you upload images, videos, or other media files to our website (for example, through product reviews, testimonials, or contact forms, please avoid uploading media that includes embedded location data (EXIF GPS) or any personal information you do not wish to share publicly.

Uploaded media may be visible to other visitors to the website.
By submitting media content, you grant RevivalSkinLab permission to store, display, and use it only for the purposes related to our services, marketing, or customer engagement — in compliance with applicable data protection laws (including GDPR).

If you wish to have any media you have submitted removed, please contact us at
📧 rafik.elaakil@gmail.com and we will delete it promptly.

Cookies

Our website uses cookies to enhance user experience, analyze traffic, and deliver personalized content.

You can manage or disable cookies in your browser settings.
By using our website, you consent to our use of cookies as described in this policy

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles, pages, or products on this website may include embedded content (for example: videos, images, posts, or articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including tracking your interaction if you have an account and are logged in to that website.

We recommend reviewing the privacy policies of any external sites whose content is embedded on RevivalSkinLab.
We do not have control over, and are not responsible for, how these third-party sites collect, use, or share your personal data.

Who we share your data with

We value your privacy and do not sell, rent, or trade your personal data.
However, we may share your information with trusted third parties who help us operate our business and deliver our services. These include:

  • Payment Processors: such as Stripe, PayPal, or other secure payment gateways, to process payments and prevent fraud.
  • Shipping & Delivery Partners: to ensure your orders are delivered to the correct address.
  • IT & Hosting Providers: companies that host our website, manage security, and support our online infrastructure.
  • Analytics & Marketing Services: such as Google Analytics, Meta (Facebook), or email marketing tools, to help us understand website usage and improve your experience.
  • Customer Support Tools: used to respond to your inquiries and provide assistance.
  • Legal & Regulatory Authorities: when required by law, or to protect our rights and comply with legal obligations.

All third-party service providers are carefully selected to ensure they comply with data protection regulations (including GDPR) and only process your data on our behalf, according to our instructions.

How long we retain your data

We keep your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting obligations.

In general:

  • Order information (billing, shipping, and payment details): kept for up to 6 years, as required by tax and consumer protection laws.
  • Account information: retained while your account remains active. If you delete your account, we will erase or anonymize your personal data unless we are legally required to keep it.
  • Email inquiries and customer support messages: retained for up to 12 months after the issue has been resolved.
  • Marketing and newsletter data: retained until you withdraw your consent or unsubscribe.
  • Analytics data (e.g., Google Analytics): retained according to the provider’s data retention policy, typically between 14 and 50 months.

When your data is no longer needed, we securely delete or anonymize it so it can no longer be associated with you.

What rights you have over your data

We take your privacy seriously and will always handle your requests in a respectful, transparent, and timely manner.

Where your data is sent

Your personal data may be transferred to and processed by trusted third-party service providers that operate outside your country of residence, including countries outside the European Economic Area (EEA).

This may include:

  • Website hosting services that store our website and data securely.
  • Payment processors (such as Stripe or PayPal) that handle your payments safely.
  • Analytics and marketing platforms (such as Google Analytics or Meta/Facebook Ads) that help us understand our visitors and improve our services.
  • Email and communication tools used to send you order confirmations, newsletters, or customer support replies.

Whenever we transfer your personal data outside the EEA, we ensure that your data is protected by appropriate safeguards, such as:

  • The destination country being approved by the European Commission for adequate data protection, or
  • The use of Standard Contractual Clauses (SCCs) approved by the European Commission, which legally oblige the recipient to protect your data, or
  • Transfers permitted under Article 49 of the GDPR (for example, when you give explicit consent).

We take all reasonable steps to ensure your data is handled securely and in compliance with this Privacy Policy, no matter where it is processed.

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